Swimwear Refund policy

Return Refunds, Exchanges

All our garments carry a money back guarantee that the fabric structure will withstand, for at least six months the effects of chlorine and
high temperatures encountered in hydrotherapy pools, if washed according to the instructions below.

Note that the bleaching effect of chlorine could cause some fading of colour for which Ragalluf cannot accept liability.

Ragalluf offers mail order customers a money back guarantee with fit and style of the standard sizes advertised if the garment is
returned within 30 days in original condition.

Costumes that have been worn in the pool, washed or soiled will not be accepted. 

Garments made to special sizes to client's measurements are not covered by this guarantee.

Please return item with brief details of reason for return on the invoice you received with your goods.
Send the return item to the PO Box address that appears on the top of the invoice.
We will exchange or credit the item full purchase price less freight charges.

Please note: we will not accept any return freight charges, unless item returned is faulty or  we have been negligent in processing
your order and provided an item other than as ordered.

Caring for your Swimwear

Rinse in clean water straight after use, then wash as soon as possible in cold water using
a mild wool blend detergent to remove chlorine, rinse well and drip dry.